t: 020 8501 2236

Feedback

In the unlikely event that you feel that we haven't fulfilled your expectations please use the following complaints procedure.

Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

Address Here

If you have some feedback which you would like to share with us for inclusion on our website, please email: info@forestparkcrematorium.co.uk


Recent Testimonials

'Thank you for looking after the grounds. My Mum and little sister are buried there. It makes such a huge difference when you know the grounds are looked after'.
MR J. RAYMOND

'Everybody said what a nice place Forest Park was. This is a credit to you'.
MR A. ROSS

'Thank you very much for the neat and well organised way you prepared the grave for my mother's burial'.
MRS N. BEAUMONT

'We just want to thank you for everything you done for Michaels' funeral and interment. Everything was calm and peaceful'
NUGENT FAMILY

'The gardens looked beautiful and is a credit to the staff who maintain them'.
MRS J. JONES

Complaints Procedure

1. STAGE 1

In the unlikely event that you feel that we haven't fulfilled your expectations please use the following complaints procedure.

Always complain 'on the spot' if you have the opportunity. If you cannot do this yourself, you may be able to use your minister/officient or funeral director as your advocate. If you fail to obtain a satisfactory response, move to the next stage.

 

2. STAGE 2

Contact the Crematorium Manager, by telephone or write to him/her at our office. He/she will respond to any official complaint in writing within three working days.

3. STAGE 3

If you believe that your grievance has still not been properly addressed then you should write to our Managing Director at the following address:

Managing Director, Westerleigh Group Ltd, Chapel View, Westerleigh Road, Westerleigh, Bristol BS37 8QP

Feedback Form

 

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Feedback Form